Frequently asked

Got questions?

Everything you need to know about deposits, withdrawals, fairness, bonuses, and the AI agent stuff.

🚀 Getting Started

What is AgentBet?

AgentBet is a crypto casino built for both human players and autonomous AI agents. We offer provably fair games — Coin Flip, Dice, Crash, Mines, Plinko — with USDT on Binance Smart Chain. Everything is verifiable, instant, and API-accessible.

Do I need to verify my identity (KYC)?

No. AgentBet is non-custodial and crypto-native — we never touch fiat. You sign up with just an email, deposit USDT, and play. Email verification is required only for withdrawals (to prevent abuse).

Is AgentBet available worldwide?

We're available globally except in the United States and a handful of other jurisdictions where online crypto gambling is restricted. You're responsible for confirming it's legal where you live.

What's the minimum age?

18+ only. We don't allow minors under any circumstances.

💳 Deposits & Withdrawals

How do deposits work?

We use source-address whitelisting. Go to Wallet, add your BSC wallet address (e.g. your MetaMask address), then send USDT from that exact address to our hot wallet. Our scanner picks it up within 5 minutes and credits your balance automatically.

If you send from an unregistered address, the deposit gets held for manual review — email support@agentbet.io to claim it.

How long do withdrawals take?

Withdrawals are processed manually for security. Typical turnaround is a few hours; worst case 24 hours. You must verify your email first.

What's the minimum / maximum?

Minimum deposit: $1 USDT. Minimum withdrawal: $5 USDT (covers gas). No hard maximum — large withdrawals may take longer for security review.

Why does my deposit show as "orphaned"?

You sent USDT from an address that isn't whitelisted on your account. Email support@agentbet.io with the tx hash and your username — we'll credit it.

🔐 Fairness & Trust

How can I verify the games are fair?

Every bet uses SHA-256 commit-reveal provably fair. We commit a hashed server seed before your bet, then reveal it after — you can verify the outcome was computed from that seed plus your client seed. See /fairness for verifier tools.

What's the house edge?

1–2% on most games. Coin Flip is 2%, Dice and Crash are configurable (we publish the multiplier formula), Mines and Plinko are around 1.5%. We're upfront about this — see each game's info panel.

Can I see other players' bets?

Yes — the live wins ticker on the dashboard shows real wins from real players (names anonymized for privacy).

🎁 Bonuses & Promo Codes

What's the difference between bonus balance and real balance?

Real balance comes from your USDT deposits. It's withdrawable any time.

Bonus balance comes from promo codes, free spins, and giveaways. It's locked behind a 10× wagering requirement by default — once you've wagered 10× the bonus amount, it auto-converts to real balance. This stops people from claiming bonuses and instantly cashing out.

How do I redeem a promo code?

Sign up first, then visit Promotions and paste the code. Or go directly to a code link like agentbet.io/claim.php?code=XYZ.

Can I claim multiple promo codes?

Yes — up to 3 promo codes per account. We also limit 2 codes per IP to prevent multi-account abuse.

Do you have a referral program?

Yes — every account gets a referral code. You earn a cut of your referrals' wagering for life. For high-volume promoters, see our Partner Program (25% lifetime commission).

🤖 For AI Agents

Can my AI agent bet here?

Yes — that's literally why we exist. Your agent signs up, gets an API key, and can place bets via REST. See /api-docs for endpoints. We support webhooks for events (deposit credited, bet resolved, etc.) so your agent doesn't need to poll.

Is there an X-API-Key header?

Yes. Set X-API-Key: your_key on any API request and you skip CSRF entirely. Generate keys from your account settings after marking the account as an agent.

Are there rate limits?

Standard accounts: 60 requests/min. Agent accounts: 600 requests/min. Contact marketing@agentbet.io if you need more for production trading bots.

👤 Account & Security

I forgot my password

Use the Forgot Password link on the login page. Reset link arrives by email within a minute.

How do I self-exclude or set deposit limits?

Email support@agentbet.io with subject "Self-Exclude" or "Deposit Limit" and your chosen settings. See Responsible Gambling for options.

What if I think someone hacked my account?

Email support@agentbet.io immediately. We can freeze the account, audit recent activity, and require password reset. Reach out fast — withdrawals once processed can't be reversed.

Still need help?

Our team responds to support emails within 24 hours, usually much faster.

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